
Customer Story
The7stars transformed how it processes and applies complex audience data, turning overwhelming inputs into clear, actionable media strategy.
“Capably helps answer the questions that we don’t know we need to ask.”
Drew McManus
AV Team, The7stars
Over the past decade, the media landscape has changed dramatically. Where decisions were once guided largely by intuition, teams now have access to huge volumes of data about audiences, behaviors, and platforms.
For The7stars, that shift created both opportunity and challenge.
As the UK’s largest independent media agency, the team works across a wide range of data sources to understand people, their interests, and how best to reach them. This includes inputs from major platforms and multiple measurement systems, which feed into decisions on how brands should plan and deliver their campaigns.
But with so much information available, the difficulty is not gathering data. It is knowing what to do with it.
Processing that scale of data manually is not realistic. Even with large teams, it becomes difficult to connect the dots, extract meaningful insights, and turn them into clear actions. Important signals can easily get lost in the noise.
“Because we work with so many touch points of data, it’s difficult to understand and process it all in one go and then know exactly what it is you need to action on. One of the reasons we love our continued work with Capably is because they answer the questions that we don’t know we need to ask.”
— Drew McManus, AV Team, The7stars
That is where Capably has played a key role.
By working closely with The7stars, Capably helps bring structure to this complexity. Instead of trying to process everything at once, the focus is on identifying what actually matters and translating that into practical outputs the team can use.
One of the biggest differences has been in how questions are approached. Rather than relying solely on what teams already know, Capably helps surface new angles and opportunities that might otherwise be missed. This allows the team to move beyond simply analyzing data and start using it more strategically.
It also helps bridge the gap between big ideas and real execution. In an industry that is constantly evolving, it is easy to imagine new ways of working without having a clear path to get there. Having a partner who can turn those ideas into something tangible has been critical.
As a result, The7stars can spend less time trying to make sense of fragmented data and more time focusing on how to use it to shape effective campaigns and better outcomes for clients.


